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My orders

Create a shipping order and track all your orders.

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My orders

Track the status of all your orders

Total orders

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Order #CreatedRecipientWtDiscountStatusActions

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Create a shipping order

Account: …

Drop-off point

Sending warehouse *

Shipping date *

Sender (in Canada)

Pre-filled from your profile — you can change it for this order only; your profile stays unchanged.

Last name *

First name *

Middle name

Phone number *

Country *

Province / State *

City *

Postal code

Address *

Address 2

Recipient (in Vietnam)

Choose a saved recipient

Last name *

First name *

Phone number *

Postal code

Country *

Province / City *

District *

Ward *

Address *

Parcel

Sending method

Drop off myself

Bring your parcel to an iGLink warehouse or Agent

Drop-off at carrier warehouse (NVC)

NVC label provided by iGLink

Contact person

Contact phone

Pickup location

Pickup date

Time window (from–to)

Package fees

Estimated by the iGLink fee schedule — updates once you fill in receiver & products.

Total amount—

Min fee—

Total Fuel Surcharge—

Insurance (+)—

Discount (−)—

Declared-value surcharge—

Shipping fee (domestic)—

Drop-off/Pickup surcharge—

Total—

The promotion discount (%) you enter is confirmed by iGLink Sales/Admin when approving the order — the final amount appears in the order details.

Estimated reward points—

Promo code

Use credit from reward points (—)

Promo codes are single-use and applied when the order is placed; the final amount appears in the order details. Your codes are in Profile → Reward points.

Thank you for the order details you have provided. Your order will be reviewed by our Sales/Admin team, who will advise you on anything that applies, such as: Volumetric Weight, discounts for your order, types of goods that must be declared to avoid penalties, and how to arrange pick-up / drop-off of your parcel.

SERVICE UPDATES, SPECIAL RATES AND PROMOTIONS

Applies to the phone number and email on your account — not to the recipient in Vietnam.

I agree to receive SMS and email about service updates, special rates and promotions

I agree to receive SMS text messages and emails about service updates, special rates and promotions from iGLink Canada (2426 St Clair Ave W, Toronto, ON M6N 1L2 · hello@iglink.ca · +1 (289) 302-9368), sent to the mobile number and email address on my account. I may withdraw this consent at any time by replying STOP (SMS), using the unsubscribe link in any email, using the switch on my Profile page, or emailing hello@iglink.ca.

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Sender

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Recipient

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Parcel

Sending warehouse—

Shipping date—

Package size—

Weight—

Declared value—

Content—

Items in the package

ProductQtyWeight (lb)Declared Value (CAD)INS

Charges

Goods value—

Shipping fee—

Total Fuel Surcharge—

Insurance (+)—

Declared-value surcharge—

Discount (−)—

Total—

Paid—

Balance due—

Payment

Method

Service

iG Express orders

Express courier via carrier partners — instant quotes, choose a carrier and place your order.

Order #CreatedRecipientCarrierRateStatus

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1Address

2Packages & services

3Quote & carrier

4Confirm

Sender (in Canada)

Last name *

First name *

Phone number *

Country *

Province / State *

City *

Postal code *

Address *

Attention (contact) *

Advanced options

Middle name

Address 2

Delivery / pickup instructions

Residential address

Require delivery confirmation

Recipient (in Canada)

Last name *

First name *

Phone number *

Country *

Province / State *

City *

Ward *

Postal code *

Address *

Attention (contact) *

Advanced options

Middle name

Address 2

Delivery / pickup instructions

Residential address

Notify recipient

Package type & specs

Package type *

Number of packages *

Unit *

Package list

Sending method

Drop off myself

Bring your parcel to an iGLink warehouse or Agent

Drop-off at carrier warehouse (NVC)

NVC label provided by iGLink

Contact person

Contact phone

Pickup location

Pickup date

Open – close time

Add-on services

Signature required

Saturday delivery

Saturday pickup

Hold for pickup

Documents only

Insurance type

Dangerous goods

Cash on delivery (COD) — payment type

Customs declaration (shipping outside Canada)

Only for international shipments. Each item: description, quantity, unit price.

Carrier quotes

Click "Get quote" to see real carrier rates and choose one.

iGLink reserves the right to select the most suitable carrier for your shipment. The service you pick here sets the quoted price and the delivery window we commit to.

Your shipment is covered up to $100 CAD under the standard shipping policy.

Shipment insurance

Is the item you are shipping new or used? *

New item

Unused, with the purchase receipt on hand

Used

Personal effects, previously used items

The insurer only pays out the declared value for new items backed by a purchase receipt.

Used items cannot be insured for more. Your shipment is still covered up to $100 CAD under the standard shipping policy.

Coverage for this shipment

No added insurance — up to $100 if lost or damaged

Free, already included on every order

Buy insurance — paid out at the declared value

A fee applies. The carrier quotes it from the value you declare.

I have kept the purchase receipt for this item

If something goes wrong, the insurer requires the purchase receipt as proof of value. Without a receipt, insurance cannot be purchased.

Declared value (CAD) *

Confirm & create order

Use credit from reward points (—) — applied to the rate when the order is created

SERVICE UPDATES, SPECIAL RATES AND PROMOTIONS

Applies to the phone number and email on your account — not to the shipper or recipient of this shipment.

I agree to receive SMS and email about service updates, special rates and promotions

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Sender

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Recipient

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Parcel

Packages—

Weight—

Declared value—

Shipping date—

Package details

DescriptionDimensions (in)Weight (lb)Insured valueCOD

Customs declaration

Additional services

Shipping & charges

Carrier—

Estimated delivery

Insurance (+)—

Discount (−)

Total rate—

Paid

Balance due

Payment

Status

TrackingView tracking

Pay with Interac e-Transfer

Auto-deposit — funds go straight to the iGLink account, no security question needed

Please pay by e-Transfer to the email address: contact@igreencorp.com (auto-deposit). Your payment will be confirmed by the iGLink Team before you can print shipping labels.

Sign in to your Canadian bank app / online banking and choose "Interac e-Transfer" → "Send Money".
Add a recipient with the email contact@igreencorp.com.
Enter the exact total amount and include your order code in the message field.
Send — auto-deposit receives the funds automatically. Once the iGLink Team confirms, you can print your label and ship right away.

Report lost or damaged shipment

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1. What happened 2. Documents 3. Review & submit

What happened? *

The recipient never received the shipment

Deadline: 30 days from the ship date

The shipment arrived damaged

Deadline: 10 days from the ship date

Type of goods shipped

The type of goods determines which documents you must provide — choose correctly to avoid resubmitting later.

Required documents

Amount claimed (CAD) *

Describe what happened